Our work
Real jobs, real Roost vans.
Every photograph here is from a genuine Roost job around Winchester and Hampshire — Worcester Bosch boiler installations, air source heat pumps, solar thermal, flue work and servicing.
Case studies
The job, the fix, and the verdict.
The same engineer, every service, for years
The job — A homeowner who wanted their boiler serviced properly and reliably each year — by someone who turns up when they say they will and does the job to a consistent standard, not a different face every time.
What Roost did — Christian has carried out this customer's annual service for years, turning up on time or letting them know in advance if he's running late — the kind of continuity you only get from a directly employed team rather than subcontractors.
“We have had our boiler serviced by Roost for a number of years now. And it has usually been Christian who has carried out the service. As usual he has turned up on time or if he's running late he advises us accordingly. The work he carries out has always been excellent. Over the years we have built up a rapport with him and we cannot recommend him enough.”
★★★★★ — Brian Appleton, via Google
An underfloor heating valve put right, and the system explained
The job — A home with a faulty underfloor heating valve and a hot water valve that needed replacing — and an owner who wanted to actually understand their newer heating system rather than just have it fixed.
What Roost did — Chris replaced both the underfloor heating valve and the hot water valve, then took the time to explain the parts of the system the customer wasn't sure about — the sort of unhurried, plain-English handover we're known for.
“Chris was really helpful. He replaced our underfloor heating valve and our hot water one and explained aspects of our new heating system that I didn't fully understand. Will definitely call on Roost again.”
★★★★★ — Jo Agrell, via Google
A new boiler, a new radiator — no problem either way
The job — A customer who needed a new boiler and, separately, a new radiator — and wanted one company who could take care of the property and the appliances without fuss on both counts.
What Roost did — The Roost team handled the new boiler and the new radiator as straightforward jobs, working efficiently and politely and looking after the property throughout — with Chris the familiar face for the ongoing servicing.
“Roost Heating are a great company. Engineers who care about you, your property and your appliances. They are efficient and polite. We needed a new boiler - no problem, a new radiator - no problem. A shout out to Chris who comes to do our service. Thank you.”
★★★★★ — moss media, via Google
Hot water issues diagnosed — and the honest route out
The job — A customer struggling with hot water issues who needed the fault diagnosed and, just as importantly, honest advice on the most sensible way to get it resolved.
What Roost did — The team helped diagnose the issue and then — rather than simply booking in a chargeable repair — pointed the customer towards the boiler manufacturer's warranty as the right way to resolve it. Kind, responsive, and straight.
“The team at Roost were so helpful in helping me resolve my hot water issues - helping me diagnose the issue and ultimately (selflessly) pointing me towards the boiler manufacturer warranty as the way to resolve the issue. I was really grateful for their kind and responsive support.”
★★★★★ — Rachel C, via Google
Gallery
On the tools.
The Roost team and fleet outside a Hampshire home — directly employed, DBS-checked engineers you'll get to know by name.
A Vaillant aroTHERM plus air source heat pump installed against the wall — MCS-certified, with the £7,500 grant handled.
Evacuated-tube solar thermal collectors on a roof overlooking Winchester — we repair and maintain all types, including orphaned systems.
A gas fire under service — flue gas analyser and job sheet on the tablet, part of a thorough Gas Safe check.
A new boiler flue terminated cleanly through a tiled roof — the sort of detail an accredited installer gets right.
A capped and cowled flue on the roofline — safe termination is as much a part of the job as the boiler itself.
Roost vans at the workshop at Four Dells Farm, just outside Winchester — where the day starts and ends.
Need something similar?
Whether it's a new boiler, a heat pump with the grant handled, air conditioning or a fault you can't place, tell us what's going on and we'll take it from there.